HIM Training Institute experienced Increased pass rates, expanded reach, and enhanced student engagement with CYPHER Learning.
The HIM Training Institute, a Philippine-based Medical Coding training provider, has seen impressive improvements in pass rates, student engagement, and reach by adopting the CYPHER Learning Management System (LMS). Offering globally recognized courses for medical coding certification, HIM Training Institute’s success story highlights how adaptability and innovative tools have transformed their educational approach.
DISCOVER how Filipinos are gaining worldwide access to medical coding opportunities with FDA certifications
Overcoming Challenges in Medical Coding Training
Before the pandemic, HIM Training Institute’s courses were instructor-based and fixed-schedule, limiting their reach. “Before we started with the CYPHER platform, we were limited in the sense that we only offered our courses instructor-based and on a fixed schedule,” shared Carlos Ongaco, Co-Founder and Chief Medical & Training Officer. This model faced significant disruption during the COVID-19 pandemic when medical coding training paused across the industry.
While other institutions shut down, HIM Training Institute remained operational, thanks to their early adoption of the CYPHER platform. “Even before 2020, we were already onboarded on CYPHER. It turned out that we were the only company who continued to do medical coding training throughout the hard lockdowns of 2020,” Ongaco added.
Listen to Carlos Ongaco share about making it through the lockdowns:
The CYPHER Solution: Seamless Transition and Enhanced Engagement
The transition to fully online learning was swift. “It only took us 24 hours to switch our programs from instructor-based to fully online,” Ongaco explained. The platform allowed them to maintain high levels of student engagement despite the challenges of remote learning. The flexibility provided by the system was critical for both students and instructors.
Check out Carlos Ongaco’s retelling of the 24-hour changeover time:
As co-founder Colin Christie noted, “There’s tremendous benefits to the students now. First of all, they don’t have the commute hours, so they gain back so much time in their day. They can study in a hybrid way, so they can do some self-paced work along with some live work. That’s great for our business because we can reach a much broader audience, we’re no longer geographically limited.”
Listen to Colin Christie talk about CYPHER Learning benefits in this video:
Gamification and Analytics Features Drive Success
Incorporating CYPHER’s gamification feature in 2021 further enhanced student engagement. “We decided to activate the gamification feature of CYPHER. This allows our learners to earn badges whenever they are able to meet certain competencies,” Ongaco explained. These badges provided students with the motivation they missed from direct instructor interaction.
Additionally, the platform’s analytics tools allowed the institute to track student progress and adjust teaching methods. “The ability to see how the students are progressing with their course materials, and also the flexibility with our assessments, brought benefits we weren’t even anticipating,” Ongaco said.
Discover the features Ongaco loved about CYPHER Learning:
Global Reach and Future Growth
The platform’s flexibility also opened up global opportunities for HIM Training Institute. “We’re no longer geographically bound, so we can think of a market outside of the Philippines. We can deliver our courses around the globe,” said Colin Christie. This expanded reach, combined with improved student outcomes, underscores the potential of digital learning platforms in the modern education landscape.
Check out Colin Christie sharing CYPHER LMS tips on analytics and growth:
Results and Continued Growth
The shift to online learning through CYPHER has produced measurable results, including higher pass rates for the U.S. credential exam. “We have definitely seen an improvement in the pass rate that we’re getting for the U.S. credential exam. It was good before, it got even better with these people learning on CYPHER,” Ongaco shared.
The success of HIM Training Institute showcases how embracing new technology can help educational institutions overcome challenges, increase engagement, and expand their reach.
Ready to explore how Good Technology can transform your educational offerings? Read more CYPHER Learning Best Practices on Good News Pilipinas!
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